Imperial Window Clean Ltd is the trading name of a cleaning company focusing on external and internal building cleans relating to windows, gutters, solar panels among many, which is registered in London, England and registered with the UK’s Information Commissioner’s Office under the Data Protection Act 2018. Our data controller is Richard Davison and we encourage you to get in touch with any questions you may have about Imperial Window Clean Ltd.

• Email: inquire@imperialwindowclean.com

• Website: www.imperialwindowclean.com

• Phone: 07526 327 647

If you’d like to change your web, contact or marketing preferences, you can do so at any time. Simply contact us at inquire@imperialwindowclean.com to request the necessary amendments under the title ‘User amendments’.

Imperial Window Clean Ltd is committed to upholding and maintaining your personal rights. We operate our business in-line with the European Union’s General Data Protection Regulation and observe your rights to change or withdraw your opt-in options at any time. As part of our ongoing commitment to uphold your rights, Imperial Window Clean Ltd will also extend advice on how you can issue formal complaints to relevant authorities, such as the Information Commissioner’s Office.

Imperial Window Clean Ltd does not collect any sensitive data about you. Sensitive data refers to (but is not limited to) information about your race or ethnic background, religious or political affiliations, trade union affiliations, sexual orientation, criminal background or health background.

This privacy policy has been developed to inform users of Imperial Window Clean Ltd how we use their data. Imperial Window Clean Ltd is a Window cleaning business with additional services and we need to process the data of individuals to fulfill our services. Bearing that in mind, our privacy policy applies to any and all individuals registered with us as a user, customer, administrator or in any other capacity.

There is a lawful basis for processing your data, and this section of our privacy policy outlines how this applies to the personal information you provide us with or allow us to collect.

The information this policy applies to includes information that you:

• Provide as part of any registration process 

• Provide in the form of numerical data, metadata or communications

• Give us as part of our ongoing relationship

• Collect relating to how you interact with our website

• Must process to complete transactions

Please note that when you submit personal data on our website, you are giving Imperial Window Clean Ltd your explicit consent that we can store and use that data in line with our privacy policy. 

After giving Imperial Window Clean Ltd your consent, you are free to amend your consent or withdraw your consent at any time. You have the right to object to the processing of your data. To opt-out, change your preferences or revoke your consent, simply contact us by emailing inquire@imperialwindowclean.com under the heading ‘Personal Data’

Imperial Window Clean Ltd collects and stores data in the UK. We will store information provided by yourselves for only as long as required whilst working in accordance with legal requirements, unless requested to be removed by the user themselves.

Imperial Window Clean Ltd stores data relating to invoices for a period of up to six years. This period may be extended under certain circumstances as part of our ongoing commitment to comply with UK and international law.

We use carefully selected and recognised third-parties to help us take payments, provide commerce services and manage company accounts. Some of these third-parties may operate outside the European Union.

Imperial Window Clean Ltd may process your data within the legal rights and terms set out in this statement.

 

Imperial Window Clean Ltd may send you marketing communications on additional services and offers if you have given us permission to do so.

You can opt-out of these marketing communications and manage your preferences at any time.

As a data controller, Imperial Window Clean Ltd is legally responsible for the data you provide us with. In honouring that responsibility, we pledge to uphold our commitments under GDPR and the Data Protection Act 2018.

We will only ever use your data:

• In ways that are both fair and legal

• As described within this policy

• In ways that are necessary for the purposes described

In addition, Imperial Window Clean Ltd processes the personal data you submit to us or we collect as a data processor. As part of this role, Imperial Window Clean Ltd takes all necessary precautions to secure the personal data we collect, process and store.

We may occasionally use the data you provide us with for marketing, relationship management or account management activities. These activities are designed to ensure you have adequate information about other products and/or services we offer, that we have reason to believe you may be interested in. You have the right to opt-out of these activities at any time.

Imperial Window Clean Ltd never shares your personal data with third-parties unless those parties have been explicitly mentioned within our privacy statement.

As part of our ongoing commitment to GDPR, Imperial Window Clean Ltd will report any security breaches or attempted breaches to the relevant authorities within 24 hours. We will subsequently contact all those affected by the breach within 72 hours of its occurrence. 

As part of the Data Protection Act 2018, Imperial Window Clean Ltd observes the right to share selected information with third-parties that use data for non-marketing purposes. This could include (but is not limited to) organisations that provide credit assessments, identification services and fraud prevention activities.

Imperial Window Clean Ltd is committed to upholding your rights. If you have any questions, comments or concerns about this privacy policy or wish to exercise your rights in relation to your personal data, please contact our admin or Richard Davison at Imperial Window Clean Ltd via email at inquire@imperialwindowclean.com under the heading ‘Privacy policy’.

We will process any request within 20 days. Subject Access Requests are normally performed free of charge, but we may need to charge individuals for excessive or unreasonable data requests.

‘Cookies’ is another term for tracker which just simply collects anonymous information about how users engage with our website which will be used for future improvements. The information collected includes the areas on which users visited and which pages were viewed and it is worth noting that disabling them may restrict access to certain areas. You can find information on cookies at www.aboutcookies.org.